It can be extremely frustrating if you’re experiencing issues with your Xbox One controller not staying on or constantly disconnecting. This comprehensive guide is here to help you fix the problem and get back to gaming. We’ve gathered various solutions from top sources and explained them step-by-step, tailored for tech beginners. Under each solution, you’ll find a specific keyword in bold text that you can use to find relevant images to help you along the way.

Common Reasons for Xbox One Controller Issues

There are several reasons why your Xbox One controller might not stay on, including:

  • Low battery or battery issues
  • Wireless interference or connection problems
  • Controller firmware or software issues
  • Hardware problems with the controller itself

Let’s dive into the possible solutions to fix your Xbox One controller.

Solution 1: Restart Your Xbox Controller

The first step to resolving your Xbox One controller issues is to restart the controller. Here’s how:

  • Turn off the controller by holding down the Xbox button on the controller for 5 seconds.
  • Please wait a few seconds, then turn it back on by pressing the Xbox button again.

Xbox One controller pairing-1

Solution 2: Replace the Battery of the Controller

If your controller still doesn’t stay on, it might be due to an issue with the batteries. Follow these steps to replace the batteries:

  • Remove the battery cover from the back of the controller by gently sliding it off.
  • Remove the old batteries from the controller.
  • Insert new AA batteries, making sure to align the positive and negative terminals correctly.
  • Replace the battery cover by sliding it back onto the controller.

Xbox One controller battery cover Xbox One controller battery replacement

Solution 3: Get the Controller Closer to the Console

Wireless interference can cause connection issues between your Xbox One controller and console. To improve the connection, try moving the controller closer to the console. Ensure no large metal objects or electronic devices between the controller and the console might interfere with the wireless signal.

Xbox One controller and console

Solution 4: Re-pair the Xbox Controller

Sometimes, repairing the controller with the console can fix connection problems. Here’s how to do it:

  • Turn off the controller by holding down the Xbox button for 5 seconds.
  • Press and hold the pairing button on the Xbox One console until the Xbox logo starts blinking. The pairing button is located on the left side of the console.
  • Press and hold the pairing button on the Xbox One controller (located on the top edge) until the Xbox button on the controller starts blinking.
  • Wait for the Xbox button on the console and controller to become solid, indicating a successful connection.

Xbox One controller pairing button

Solution 5: Disable Controller Auto Sleep

Your Xbox One controller might be set to turn off automatically when not in use. To disable this feature, follow these steps:

  • Press the Xbox button on the controller to open the guide menu.
  • Navigate to “Settings” (the gear icon) and select “All settings.”
  • Choose “Power & Startup” and “Turn off or restart.”
  • Under “Turn off after,” like “Don’t turn off automatically.”

Disable Controller Auto Sleep

Solution 6: Update the Firmware of Your Controller

Outdated firmware could be causing issues with your Xbox One controller. Here’s how to update the firmware:

  • Connect the controller to the Xbox One console using a USB cable.
  • Press the Xbox button on the controller to turn it on.
  • Press the Xbox button on the console to open the guide menu.
  • Navigate to “Settings” (the gear icon) and select “All settings.”
  • Choose “Devices & Connections” and then “Accessories.”
  • Select the controller you want to update and choose “Firmware version.”
  • If an update is available, select “Update now” and wait for the process to complete.

Xbox One controller firmware update

Solution 7: Try Another Controller

If none of the previous solutions work, your controller might have a hardware issue. Try using a different Xbox One controller with your console to test this. If the new controller works without any problems, it’s likely that the original controller is defective and needs to be replaced.

Xbox One controller comparison


We hope that one of the solutions provided in this guide has helped you fix your Xbox One controller issue. Remember to take your time and follow the steps carefully to ensure success. If your controller still doesn’t stay on after trying all the solutions, you might need to contact Xbox Support or visit a local repair shop for further assistance. Don’t let a malfunctioning controller ruin your gaming experience – follow the steps in this guide to get back to enjoying your favorite games. Happy gaming!

Richard is an experienced tech journalist and blogger who is passionate about new and emerging technologies. He provides insightful and engaging content for Connection Cafe and is committed to staying up-to-date on the latest trends and developments.