The Data Rescue Center in Livermore, California sees all sorts of deleted, corrupted, and destroyed hard drives. The problems are unique to each case, which makes their trained recovery methods a valuable and difficult task. Data storage devices come in all sorts of brands, sizes, and types, and each device has its own setup. A flash device differs from a solid state drive, and a hard disk drive becomes complicated in a RAID configuration. Certain brands are more reliable, and solid state drives will generally last longer.

The Data Rescue Center believes in transparency and honesty. From the first moment you enter the door or send your hard drive through their Red Box system, customers are handled professionally and respectfully by their knowledgeable support staff. You get updated on the progress of the recovery, and there are several steps of security and payment that require your confirmation. Only trained technicians fix physical errors or examine the logical state of your drive. They also offer a free, no risk evaluation to see if they can get your data back.

When your hard drive is checked into the facility, they label the components and run a scan on the platter. Certain established protocols are followed to diagnose what the problem is. There are many different reasons why a hard drive might crash. Literally, your laptop might have dropped on the floor and disturbed the inner hard drive. Removing your storage device too fast can corrupt the data. And as your hard drive gets older, the chances it will have a mechanical failure goes up. Make sure to keep your hard drive safe and backed up to a secondary hard drive. It’s better to be safe than sorry. But if the worst case scenario happens, know that The Data Rescue Center offers full data recovery services for every type of storage.

Hard Disk Drive Recovery

The most common form of data storage is on an HDD. The majority of laptops and personal computer use HDDs for storage, and they are the most prone to fail. If you have had the same hard drive for over five years, we recommend that you replace the hard drive with a new one. After five years, the failure rate of mechanical hard drives increases to dangerous levels.

Because every case is different, here are just a few examples and suggestions. If you think the internal hard drive is failing, make sure to carefully remove the hard drive without shaking or jostling it. Every minute vibrations can damage a hard drive further. If you are uncomfortable removing the drive, please send the entire computer to The Data Rescue Center and they’ll do it for you.

They have experience recovering from every operating system; whether it’s Apple, Windows, or a Linux based system, they can recover your data for you. This includes brands of computers, as well as leading hard drive manufacturers like Western Digital or Seagate.

In order to fully ascertain the problem, The Data Rescue Center needs to analyze the problem in person. Only then can they give you an accurate price quote. But remember, the Data Rescue Center has a free no-risk evaluation, and free shipping.

Solid State Recovery

Solid State Drives are a newer form of technology, and are more reliable due to the lack of moving parts. SSDs are similar to flash devices, and are usually featured in high-end laptops because of their durability, speed, and price. But SSDs can still fail due to logical problems and electrical failures. Repairing solid state drives involves complicated electrical work.

The best thing to do when your SSD is failing is to power off the drive and disconnect it from any power source. Then call the Data Rescue Center support staff at 1-877-501-4949, or contact them online to start your free evaluation.

SD Card Recovery

Every photographer has their disaster story. You make one foolish mistake, and your entire session is deleted. In some cases, your data may be recoverable. If your SD card is recognizable by your computer, a data recovery software like Prosoft Engineering’s Data Rescue may be able to find your data again. Otherwise, you’ll need a professional data recovery technician to perform a physical SD card recovery.

Let’s look at the reasons why SD cards can get erased:

  • If you don’t safely eject your card, or a power failure happens during the transfer process, photos can be reformatted or deleted.
  • Camera cards are delicate, small objects. They can easily break or snap in half, causing devastating damage.
  • Liquid and heat damage can corrupt the internal component of the card, making the data disappear.

RAID Data Recovery

High-volume businesses that process lots of data generally use RAID configurations to store their data. RAID stands for Redundant Array of Independent Disks. It allows for data redundancy in the cases of failure. But sometimes, multiple failures can happen at once, and you will need professional-level help to get your data back.

There are a few important steps that help prepare you for a RAID data recovery. Do not open the individual hard drives themselves. It’s very important that the sealed environment doesn’t get polluted by dust particles. But you do have to remove the hard drives from the configuration.

When you remove each hard drive, make sure to label each hard drive relative to what position it occupied in the RAID. They need to know the correct ordering of the hard drives to attempt a successful recovery. Make sure to carefully wrap the hard drives in bubble tape, and that the label are correct and easy to understand.

The process of repairing a failed RAID involves trying to physically repair the failed hard drive to make it mountable enough to clone the data. Once a significant amount of data is retrieved, then their technicians use clones of the remaining hard drives to reconstruct your data again.


The Data Rescue Center wants to make people aware that data recovery is possible. Not only does this help the bottom line, but people with valuable data can get their files back. They like helping people with these stressful situations. But as always, Prosoft recommends having a viable, current backup of your data. This greatly reduces the need for data recovery services from ever happening.