Having trouble with an iPhone that won’t turn off or open apps? This common issue can be frustrating but don’t worry. We’ve covered you with a comprehensive guide to help you troubleshoot and resolve this problem.


  • The iPhone refusing to turn off or open apps can stem from various factors, including software glitches and hardware malfunctions.
  • You can try simple, practical solutions at home to fix the issue.
  • You may need to contact Apple Support for further assistance if all else fails.

What’s the Optimal Outcome Without the iPhone Won’t Turn Off or Open Apps Problem?

In an ideal world, your iPhone would function smoothly, with apps launching quickly and closing correctly when you’re done. Your device will also power off promptly whenever you hold the power button.

What’s the Ideal Scenario Without the iPhone Won’t Turn Off or Open Apps Issue?

Ideally, your iPhone should operate without a hitch. Apps should open and close swiftly on your command, and turning off your device should be as easy as holding down the power button. No lagging, freezing, or refusing to shut down.

Case Study: When Does the iPhone Won’t Turn Off or Open Apps Error Happen?

Here’s a common scenario: Jane, a regular iPhone user, updates her device to the latest iOS. Soon after, she notices her device won’t turn off when she presses the power button. Furthermore, several apps refuse to open, stalling at the launch screen. Annoyed and unsure, Jane seeks a solution to this perplexing problem.

Initial Diagnosis: Have You Tested These Measures?

Before diving into the complex solutions, it’s essential to confirm the issue isn’t due to minor hiccups.

  1. Restart Your Device: A simple reboot can often solve many iPhone issues. Search for “How to restart iPhone” online to find an image illustrating this process.
  2. Update Your iOS: Ensure your device runs the latest iOS version. An outdated system can cause performance issues.


The Significance of Rectifying iPhone Won’t Turn Off or Open Apps:

Addressing this issue promptly is crucial as it can hinder your iPhone’s functionality, preventing you from using apps and potentially causing battery drain due to the inability to shut down the device.

Interactive Guide: 7 Functional Strategies to Address iPhone Won’t Turn Off or Open Apps:

SOLUTION 1: Force Restart Your iPhone

  1. Force restarting your iPhone can clear minor software glitches causing the issue.
  2. Press and release the volume up button.
  3. Press and release the volume down button.
  4. Press and HOLD the power button until the Apple logo appears.


SOLUTION 2: Update Your Apps

  1. Outdated apps can sometimes cause this issue. Ensure all your apps are up to date.
  2. Open the App Store.
  3. Tap on your profile icon.
  4. Scroll down to see app updates and tap “Update All.”

Updating apps on iPhone

SOLUTION 3: Delete and Reinstall Troublesome Apps

  1. If specific apps refuse to open, try deleting and reinstalling them.
  2. Long press the problematic app.
  3. Tap “Remove App” and confirm the deletion.
  4. Reinstall it from the App Store.

Deleting and reinstalling apps on iPhone

SOLUTION 4: Reset All Settings

Resetting all settings on your iPhone can solve numerous issues, including this one. Remember, this won’t delete personal data but will reset system settings.

  1. Open “Settings”.
  2. Tap “General”.
  3. Scroll down and tap “Reset”.
  4. Tap “Reset All Settings” and confirm.

Reset all settings on iPhone

SOLUTION 5: Use Recovery Mode

If the issue persists, put your iPhone into recovery mode and restore it using iTunes. This process erases your device, so back up your data first.

  1. Connect your iPhone to your computer and open iTunes.
  2. Follow the steps to put your iPhone into recovery mode.
  3. Choose “Restore” when the iTunes notification pops up.

Use iPhone recovery mode


A Device Firmware Update (DFU) restore might be your last resort if the problem continues. This process restores your iPhone to its factory settings.

  1. Connect your iPhone to a computer and open iTunes.
  2. Enter DFU mode.
  3. Choose “Restore” when iTunes detects your device.

DFU mode restore on iPhone

SOLUTION 7: Contact Apple Support

If all else fails, reach out to Apple Support. They can provide further assistance based on your specific situation.

How to Prevent iPhone Won’t Turn Off or Open Apps Error in the Future.

Regularly updating your iPhone’s software and apps can prevent these issues. Also, consider using trusted apps and avoid overloading your iPhone with unnecessary ones.

Final Thoughts:

Dealing with an iPhone that won’t turn off or open apps can be frustrating, but these strategies should help resolve the issue. Remember, maintaining your device with regular updates and careful app management is crucial for smooth operation.

Commonly Asked Questions (FAQs) About iPhone Won’t Turn Off or Open Apps

Why is my iPhone not letting me open apps or turn them off?

Several reasons might cause this, such as software glitches, outdated apps, or hardware issues.

Can an outdated iOS cause these issues?

An outdated iOS might cause performance issues, including apps not opening and the device refusing to turn off.

How can I prevent these issues in the future?

Regularly updating your iPhone’s software and apps can help prevent these issues.

What should I do if these strategies don’t work?

If the problem persists after trying these solutions, consider contacting Apple Support for further assistance.

Can a faulty power button cause my iPhone not to turn off?

A broken or malfunctioning power button might prevent your iPhone from turning off. In this case, you’d need to contact Apple Support or a trusted repair service.

Richard is an experienced tech journalist and blogger who is passionate about new and emerging technologies. He provides insightful and engaging content for Connection Cafe and is committed to staying up-to-date on the latest trends and developments.