Having issues with your iPhone’s audio during calls can be incredibly frustrating. When you can’t hear the caller unless, on speaker, it can hamper your ability to communicate effectively, especially when privacy is a concern. This article offers an array of solutions to this common issue.

Key Insights

  • The iPhone’s inability to produce sound during calls except when on the speaker can be caused by a variety of factors, including software glitches, blocked earpieces, or hardware issues.
  • Solutions range from simply restarting your iPhone to running audio diagnostics and contacting Apple Support.
  • Images related to each solution can be found using specific Google Image search keywords, providing a more comprehensive guide for you to follow.
  • What’s the Optimal Outcome Without the ‘iPhone Can’t Hear Caller Unless on Speaker’ Problem?

Ideally, your iPhone should provide clear and audible sound during phone calls through both the earpiece and the speaker. This allows you to have private conversations without disturbing others around you and ensures you can communicate effectively in any environment.

What’s the Ideal Scenario Without the ‘iPhone Can’t Hear Caller Unless on Speaker’ Issue?

iPhone Can't Hear Caller Unless On Speaker

The correct output should be a seamless call experience where you can switch between the earpiece and speaker without compromising the quality and volume of the sound. The phone should automatically detect the best audio output and adjust accordingly for optimal clarity.

Case Study: When Does the ‘iPhone Can’t Hear Caller Unless on Speaker’ Error Happen?

Consider Jane, an iPhone user who noticed that she couldn’t hear her callers unless she turned on the speaker. She tried adjusting the volume, but it didn’t make a difference. The issue persisted across different call types – regular calls, FaceTime, and even when using various apps like WhatsApp and Skype.

Initial Diagnosis: Have You Tested These Measures?

Before delving into more complex solutions, ensure you’ve tested the following basic troubleshooting steps:

  • Restart your iPhone.
  • Check the volume level during a call.
  • Disconnect any connected Bluetooth devices.
  • Ensure the iPhone’s earpiece isn’t blocked or dirty.

iPhone Cant Hear Caller Unless On Speaker

The Significance of Rectifying ‘iPhone Can’t Hear Caller Unless on Speaker:

Addressing this issue is crucial because it affects the fundamental function of your phone – communication. If unresolved, you may be unable to make private calls effectively, which can be a significant inconvenience, particularly in public places.

Interactive Guide: 8 Functional Strategies to Address ‘iPhone Can’t Hear Caller Unless on Speaker:

SOLUTION 1: Restart Your iPhone

Restarting your iPhone can solve minor software glitches that may be affecting your call audio.

  • Press and hold the side button and either of the volume buttons until the power off slider appears.
  • Drag the slider to turn off your iPhone.
  • After your iPhone turns off, press and hold the side button again until you see the Apple logo.

Restart iPhone

SOLUTION 2: Adjust Call Volume

Make sure your call volume is not set too low.

  • During a call, press the volume up button on the side of your iPhone.
  • If you see the headphone icon, it means your iPhone is stuck in headphone mode.

iPhone Call Volume

SOLUTION 3: Disconnect Bluetooth Devices

If your iPhone is connected to a Bluetooth device, the call audio might be routed there.

  • Open Settings on your iPhone.
  • Tap on Bluetooth.
  • Turn off Bluetooth.

Disconnect Bluetooth iPhone

SOLUTION 4: Clean the Earpiece

Your iPhone’s earpiece could be blocked or dirty, affecting the call audio.

Use a brush.

Clean the Earpiece

SOLUTION 5: Update your iPhone to the latest version

Outdated software can also lead to the issue of the iPhone not being able to hear the caller unless on speaker. It’s always recommended to keep your iPhone updated with the latest iOS version. Here is how you can do it:

  • Open ‘Settings’ on your iPhone.
  • Scroll down and tap on ‘General’.
  • Tap on ‘Software Update’.
  • If there is an update available, tap on ‘Download and Install’.

Software Update in iPhone settings

SOLUTION 6: Contact iPhone Service Center

In case all the above-mentioned solutions don’t work, it’s best to contact the iPhone service center. It could be a hardware issue that needs professional attention. You can find the nearest service center by visiting the Apple website.

Apple service center location

How to Prevent iPhone Can’t Hear Caller Unless on Speaker Error in the Future

Here are some preventive measures to avoid running into this problem in the future:

  • Regularly clean the earpiece and microphone of your iPhone.
  • Avoid using your iPhone in environments with high dust or moisture.
  • Regularly update your iPhone to the latest iOS version.

Cleaning iPhone earpiece and microphone

Final Thoughts

Facing the issue of not being able to hear callers unless on the speaker can be frustrating. However, with the above-mentioned solutions, you can easily fix this problem on your own. If the issue persists, it’s best to contact a professional for help.


1. Why can’t I hear the other person on the phone?

You may not be able to hear the other person on the phone due to a variety of reasons such as a blocked earpiece, malfunctioning software, or even a hardware issue. Follow the solutions provided in this guide to fix this problem.

iPhone earpiece

2. Why is my iPhone volume so low all of a sudden?

Your iPhone volume may be low due to reasons like low volume settings, blocked speakers, or outdated software. Check your volume settings and update your software to fix this.

iPhone volume settings

3. How do I change call audio routing to automatic on iPhone?

To change call audio routing to automatic on iPhone, go to Settings > Accessibility > Touch > Call Audio Routing, then tap ‘Automatic’.

Call Audio Routing in iPhone settings

4. What to do if my iPhone is stuck in headphone mode?

If your iPhone is stuck in headphone mode, try restarting your iPhone, cleaning the headphone jack, or updating your iPhone software.

iPhone stuck in headphone mode

5. How can I clean my iPhone earpiece?

To clean your iPhone earpiece, use a soft, dry toothbrush to gently brush the debris out. Avoid using any liquid or sharp objects as they may damage the earpiece.

Cleaning iPhone earpiece

Richard is an experienced tech journalist and blogger who is passionate about new and emerging technologies. He provides insightful and engaging content for Connection Cafe and is committed to staying up-to-date on the latest trends and developments.