Dental practices are always looking for ways to increase their revenue. One way to do this is by re-engaging with inactive patients. If a patient has not been in for a while, it may be because they have lost trust in the practice, had a negative experience, or simply forgot about their appointment. In this blog post, we will discuss some ways to increase dental revenue by re-engaging with inactive patients.
Let’s get started.
What is Dental Revenue?
Dental revenue is the total amount of money a dental practice brings in from all sources. This includes patients, insurance companies, and other third-party payers. Understanding your dental revenue is important because it directly affects your bottom line. The more revenue you have, the more profit you’ll make. And if you want to grow your dental practice, you need to find ways to increase your revenue.
One way to do this is by re-engaging with inactive patients. Inactive patients haven’t been to the dentist in six months or longer. They’re usually not scheduled for regular cleanings, and they don’t come in for preventive care appointments either.
The dental practice management software can help you identify your inactive patients. Once you know who they are, you can reach out to them and try to get them back into the practice.
Ways to Reengage your Patients
Mentioned below are the most common ways to increase your revenue by re-engaging your patients:
Track Incomplete Treatments
This is one of the most important ways to increase your revenue. You can do this by tracking the treatments each patient has completed and those that are incomplete. Patients usually tend to forget about their incomplete treatments; this is where you can step in and remind them. This will help you boost your revenue and build trust with your patients.
Another way to ensure that patients complete their treatment is by offering incentives. This could be in the form of discounts or loyalty points. Patients are more likely to respond positively to such incentives, motivating them to finish their treatment.
You can also increase your dental revenue by re-engaging with patients who have canceled their appointments. You can bring in more revenue by calling them up and rescheduling their appointments.
Update Patient Records
Before you can start reengaging with your inactive patients, you must ensure that your patient records are up-to-date. This includes their contact information, insurance information, and other important details. By keeping your records updated, you’ll more easily get in touch with patients and provide them with the care they need.
If you’re not already using a dental software solution, now is the time to invest in one. A good dental software solution will make it easy to track patient records and provide valuable insights into your practice. Once you’ve updated your patient records, you can start reaching out to inactive patients.
Schedule Automatic Appointments
One way to increase dental revenue is to schedule automatic appointments. This will make them more likely to come in for their appointment and receive the care they need. Another benefit of scheduling automatic appointments is that it can help you keep track of your patient’s health. Regular appointments allow you to catch any potential problems early on and provide the necessary treatment. This can save your patients money in the long run and increase patient satisfaction.
The Bottom Line
To increase your dental revenue, you need to reengage with your inactive patients. There are several ways to do this, but the most important thing is to make sure that you are reaching out and making an effort to connect with them. You may be surprised at how many of them will be receptive to your overtures and how much business you can generate by simply reconnecting with them.