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5 (Arguable) Rules for Picking a Domain Name
Posted by: Peter Genuardi on April 21, 2008 at 12:21PM EST
I've seen the good, the bad and the ugly when it comes to domain names.  I've probably picked a few of the worst ones myself.  Below I've listed what I think should be the rules for selecting domain names.  Take a look through and tell me what you think, I'd love to revise these and add more based on your experience and expertise.

1. Pick something that reinforces your organization's brand.  If you don't really have a brand or your brand is not a good one, you'll have to start somewhere else.  Your domain name doesn't need to be your organization's name, as long as it reinforces your brand.  Also, avoid using your organization's acronym unless it is your brand, like the World Wildlife Fund at www.wwf.org.  If someone further than 100 miles from your office won't recognize it, neither will anyone in Sandusky (unless of course you're within 100 miles of Sandusky).

Unless your organization's reach is local or regional  and very well known, it's unlikely that your acronym will get people to your site.  Northport Baptist Church at www.nbc.org probably thought it was a good idea to grab what appears to be some good online real estate, but I'd suggest that it's likely a confusing domain name.

2. Pick something meaningful.  The National Trust for Historic Preservation, has launched its new site at www.preservationnation.org.  While it breaks some of the rules mentioned later, it is consistent with its brand and is memorable.

3. Pick something without room for ambiguous interpretation.  Make sure whatever you pick could not possibly be misinterpreted as something else.  What do you think exists at www.denrescue.org?  It's not a wolf advocacy organization, it's the Denver Rescue Mission (which helps people who are experiencing homelessness).  Enough said.

4. Pick something that's not too long.  I think that four syllables should be the max for any domain name.  Preservation Nation (above) breaks that rule, but is otherwise pretty good.  Consider future needs for domain names for your web presence.  If you expect to have affiliate or program elements like ma.easterseals.com or www.jointogether.org/ca/

5. Pick the best real estate you can afford.  For your corporate site, be sure to buy your domain name using the .org top level domain.  The others (like .net, .mobi. and .us) usually aren't great ideas for your main site unless your organization's mission suggests it like Free Press at www.freepress.net. If you have a program site, a .com domain name is often good, like Free Press' other site www.savetheinternet.com.  Be prepared to spend more than the annual domain name registration fee if you need to buy your domain name from someone else who owns it.  I usually won't pay more than $1,000 for a domain name unless it's REALLY key to your web presence.

So those are my rules, anyone want to argue these?

(6) Comments
Posted by: Tompkins Spann on April 21, 2008 1:38PM EST
No arguments here - but an anecdote to share. I was driving along the highway outside New Orleans (while in town for NTC) and noticed a very catchy looking billboard. The large tag line read "No Fuss Taxes!" and the subcontent presumbably described the tax filing services of the firm. Then in fine print at the bottom right corner I noticed some more text, "Learn more at www.ctj-tax-services.com", or something like that, I can't remember.

It's a common faux pas, where they had a brilliant opportunity to purchase www.nofusstaxes.com and redirect the traffic to their boring corporate site (or better yet, change the url) but instead they chose to use the less-than memorable firm name as their url path. Doh!

Nonprofits can learn from this. One of my favorite examples is "www.stoppuppymills.org". This microsite from HSUS does an excellent job of building a brand around a specific issue and remaining consistent in all aspects of identity.

Posted by: Amanda on April 22, 2008 12:21AM EST
I will say that, at least for the Denver Rescue Mission, denrescue.org is only one of the domains that redirect to their site. www.DenverRescueMission.org (the address you would expect) is also theirs.

Posted by: Olga Woltman on April 22, 2008 9:32AM EST
Pick something easy to spell (or purchase urls of common misspellings too!). Some words are just prone to spelling errors - maybe it's just the combination of particular letters strung together ("conscious" and "emission" are often in that honor roll). Come on people, it's not a spelling bee!

Posted by: Peter Genuardi on April 22, 2008 11:24AM EST
Amanda, you're right about the other Denver Rescue Mission domain names, I should have mentioned that in the original post. BTW, Felix and team have done a great job overhauling the DRM site in the last few months!

Also, great point, Olga. I just ran into a healthcare organization that aims to create awareness around a new set of symptoms that combine to form a recently defined syndrome. They created a new name for this syndrome called (name changed to protect the innoccent) FunkieDysfunctionalMegaTope.

Anticipating that this URL would be hard to spell they bought 13 different domains that were near-mispellings of the real word - like "www.FonkyDisfunktionalMigaToop.org" - just in case.

Good strategy for dealing with a hard to spell name, but perhaps a more manageable strategy would have been to buy something like "www.funkyawareness.org" or "www.learnaboutfunky.com?"

Posted by: Judi Sohn on April 23, 2008 4:48AM EST
In our case, our main identity is long: fightcolorectalcancer.org but it's a really good fit for us and what we do (colorectal cancer advocacy). It certainly follows every one of your rules except for the "be short" one. Heck, just the word "colorectal" alone is too many syllables. :-)

We own a whole bunch of other domains (.org and .com) that redirect to fightcolorectalcancer.org, including fightcrc.org which we give out when we need it to be short & sweet.

Posted by: Peter Genuardi on April 23, 2008 10:13AM EST
Judi, I like that technique even though it breaks some of my other so-called "rules."

The worst would be giving fightcolorectalcancer.org to a reporter and getting some butchered version of it in the NY Times.

Having a shorter, easier to spell one in reserve would be good for giving to the media for interviews and press releases to prevent misspellings.

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