Posted by Kent Gilliam at Jan 10, 2012 11:32 AM CST
Categories: Constituent Empowerment, NPtech, Productivity, Technology
The new Convio Community is live!
The Convio Community is an online hub for Convio clients to share solutions, ask questions, connect with peers and showcase successes. With new architecture, navigation and design, it was all built with you in mind…making it easy for you to quickly find the solutions and ideas you need.
While the whole Convio team and I are super proud of this new powerful collaboration space, its value really lies in your hands. Like so many things in life, the more you put into it, the more you’ll get out of it. We believe collaboration is contagious so the more active members there are, the more resources it will offer and the more awesome results for the entire Convio Client Community.
The Community is just one tool in your success toolbox. Make sure you also take advantage of…
See you online!
I remember it like it was yesterday. It was the only thing on the news on August 2, 1990. That’s the day Iraq invaded Kuwait, an event that would start a domino effect that has lasted more than 20 years. I was just 19 at the time and not really sure what I wanted to do with my life. I wasn’t college material (back then) but knew I wanted adventure so two days later on August 4th I enlisted in the Army as an Infantryman. By August 19th I was in the front-leaning-rest position on Sand Hill in the pine wood chips of Ft. Benning, Georgia with an ominous Drill Sergeant Davies yelling at me like I had just stolen his life savings.
I loved every minute of being a soldier. I loved the patriotism, splendor, hard work, discipline, team environment, commitment, willingness to die for the man/woman next to you and especially the service to humanity. It was exciting! I got to repel out of helicopters from 100 feet, bound through building windows, sleep wherever our unit stopped for the night, and shoot some of the military’s best weapons. But most of all I met some of the most amazing people I will ever know like: Private Curtis Strange from Baltimore; Private Dana Gordon from New York; PFC Kurt Feurst from Illinois and the list goes on.
I’m now 40 years old and had it not been for a bad car wreck in 1996 that ended my career in 1999, this past August could have been my 21st year in the military. I felt my opportunity was cut short, but unlike the more than 1.2 million US soldiers who have lost their lives on the battlefields of the world, I get to wake up and kiss my wife and kids in the morning, complain about a bad call against my favorite football team, watch my hair turn gray and simply grow old. And while I’m enjoying those every day miracles, I’m proud not only to have served my country as a soldier but to continue serving my community through you – the many nonprofit organizations and causes that do so much important work at home and abroad.
I know that since I am a veteran that I have a unique appreciation for Veterans Day. I know of the personal and family sacrifices that military men and women have to make but fortunately I am here today because I didn’t have to make the ultimate sacrifice.
I hope you will take time today to remember those who have fallen, those who have sacrificed, those amazing men and women who wear and have worn jingling dog tags, who proudly stand guard so in your neighborhood there is peace. Take time today to say “thank you” to a veteran.
On behalf of everyone at Convio I want to say “THANK YOU!” to all those who have served and continue to serve our country. You will never be thanked enough. You will never be forgotten.
Former Sgt. Michael K. Gilliam
Are you attending Convio's 2011 Summit? If so, we hope you'll find your way over to the Customer Care Center table in between sessions and take advantage of the resources and support being provided. We hope you'll at least come by and say "hi" and meet the faces behind those Convio voices and emails that you know. This information will be shared in the 2011 Summit guide but I wanted to give you a peek at what everyone involved with your Convio Client Care team is preparing specifically for this year's attendees:
Monday, Oct. 3, 2011
Tuesday, Oct. 4, 2011
Wednesday, Oct. 5, 2011
I know I'm excited about the Convio 2011 Summit and I'm definitely looking forward to meeting, and helping, all of Convio's amazing clients! See you in four weeks!
To me tomorrow’s date, June 30th, has always seemed like a cruelty of nature. Like that of covering a dog in hair and then not giving him/her sweat glands, for many organizations 6/30 means the last day of the fiscal year… the last day to meet your fundraising goal and balance the books for the fiscal calendar. The cruel part? Trying to raise money during what many see (and has always been the case for me) the slowest fundraising time of the year.
I’ve never understood why organizations that have a 7/1 – 6/30 fiscal calendar don’t approach 6/30 like they do 12/31. I know the “spirit of giving” wave isn’t rolling in during the heat of summer but the deadline is still just as important. You have a forecast to meet… A budget to balance… Programs to fund.
So if your fiscal year is ending tomorrow, what have you done this month to reach (or exceed) your goals? What is your plan for a final appeal tomorrow? I’m willing to wager that less than 2% of nonprofits whose fiscal year ends tomorrow have a “last chance” appeal queued to go out tomorrow.
If you don’t have an email ready for tomorrow, here’s my recommendations…
Don’t have enough time to create a new email? Take a look at your past year’s appeals. Which one performed the best? Can you revise it into a new appeal that gives an update? I bet if you look close enough you’ll find a gold nugget of an appeal that would be perfect.
I know time is short if you haven't already started, but if you have time, take a look at your donors whose last gift was during your end-of-year campaign, especially your last-minute 12/31 donors. These supporters should receive a message acknowledging their EOY gift with an appeal stating the importantace of meeting your 6/30 goals.
And my biggest recommendation…
Happy 4th of July and Happy Fundraising
Posted by Kent Gilliam at Jun 01, 2011 09:22 AM CDT
Categories: Fundraising, NPtech, Productivity, Social Media, Technology
Usually when people hear that I’m the “Community Manager” for Convio, they assume that means the password protected, client-only website full of really useful resources is my baby. And that’s true, it is. But I have other babies too, like user groups and any other resources that contribute to the larger community of Convio clients. Today that community of resources is growing to include @ConvioHelp, a Twitter account fully dedicated to helping Convio clients like you use technology more efficiently and effectively.
That’s it. Pretty straight forward. Start tweeting and DMing us and we’ll see you in the twitterverse.
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