I'm a User Experience (UX) consultant to Convio clients who want to create more intuitive, usable online experiences for their constituents. I have a master's degree in Information Architecture (IA) from UT Austin, focusing on IA for increased usability, accessibility, and - though it's not an official term - enjoyability.

I'm also the northernmost Convian in the United States, working from home in what I like to call our Portland, Maine, branch.